Mainline construction for our first active fiber zone (see map below) began in late October 2021. The mainline has been completed and we are currently working on drops to homes and splicing. Fiber cutovers are set to begin in April this year.
Mainline construction for our 2nd zone, the NE section of town began in March and will continue through the summer.
Even if your address is not in the active fiber zones, you can (and should!) still pre-register! This will give us an idea of where in town the most interest is, helping us to decide where to bring fiber next!
WHICH ONE APPLIES TO YOU?
- I am a CURRENT CUSTOMER!
- I want Internet services and a FREE fiber drop!
- I want a FREE fiber drop ONLY
- I do not want a FREE fiber drop or services
LET US KNOW NOW!
Signing up before construction begins ensures a FREE drop, even if you don’t want Internet services right away. If you wait, you could be charged a drop fee of $150 or more to have our technicians come back and put one in at a later date.
Additionally, getting a drop in place now will save time if you decide to get Haviland Broadband services later. With a drop in place, we will simply need to collect information and schedule an install. Without a drop in place, our technicians will have to bury fiber to your premise before an install can be scheduled, which could take several more weeks.
You can let us know:
Via the links above: Each link above takes you to the corresponding page you will need to let us know what you'd like to do!
Phone: 800-339-8052 - Give us a call. We can help walk you through the online registration OR fill it out for you with you on the line.
Or email: custserv@havilandtelco.com - send us your name, contact number and what you do or do not want and we will take it from there!
Knowing what you want, helps us contact you (or not contact you) at the appropriate times.
As the time to bring Haviland Fiber service gets nearer, three primary events will occur.
First, construction crews will begin burying the fiber optic mainlines in the designated zones.
Second, construction crews will bury fiber optic drops from the mainline to your home. This is a minimally invasive procedure, causing little disturbance to the yard.
Finally, if you have signed up for Internet services in addition to the drop, we will schedule a time for a Haviland technician to install your new fiber optic Internet service.
New customers - there will be a $99 install fee (separate from the drop fee and covers the in-home installation and router) at this time.
Current customers – since you paid an installation fee at the time of your wireless install, there is no charge to convert services to fiber!
Here is a map of our current active fiber zone and the area we are gathering interest for. Again, regardless of which zone you fall in, PRE-REGISTER! Help us know where to go from here!
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