In addition to serving our customers within our exchange, Haviland Broadband provides infrastructure access to other communication carriers. These carriers are required to pay Haviland Broadband when their traffic uses our network. The FCC has mandated reductions in the payments we receive from these companies. According to the FCC’s 2012 rules, Haviland Broadband is billing an Access Recovery Charge (ARC) as a way to recover a portion of the costs incurred by providing other carriers access to the network.
Articles in this section
- Bill Explanation
- What is the Kansas Universal Service Fund (KUSF)?
- How do I dispute Pay-Per-Call billing errors?
- What is the federal “Access Recovery Charge” (ARC) listed on my bill?
- This is my first month of service and it looks like I have been double billed. Is this correct?
- What does the E-911 Surcharge cover?
- What taxes are included on my bill?
- What is the interstate access charge listed on my bill?
- Options for setting up recurring bill payments
- Using Haviland Broadband's eBill Online Bill Pay System
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